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Frequently asked questions

My microphone doesn't work

Parlatio needs permission to use your microphone. On iPhone: Settings → Safari (or your browser) → Microphone → Allow. On Chrome: tap the lock icon next to the address → Microphone → Allow. Then reload the page.

The AI doesn't understand me

Try a quieter place, hold the phone a bit closer and speak at a normal pace. Short sentences work best. If it keeps happening, report a problem from the conversation.

Which level should I choose?

Start with the lowest level that doesn't feel boring. Level 1 guides you word by word; higher levels feel more like a real conversation. You can change level any time.

Can I speak English or Spanish?

Yes. From level 2, if you say something in another language, Parlatio shows you how to say it in Swedish and keeps the conversation going.

How do I install the app?

iPhone (Safari): tap Share → Add to Home Screen. Android (Chrome): tap the menu ⋮ → Install app.

How do reminders work?

You can turn reminders on in My journey. If they don't arrive, check that notifications are allowed for Parlatio in your browser or phone settings.

How do I delete my account and data?

Write to us at info@parlatio.app from the email you signed up with and we'll delete it.

Still need help?

Write to us and we'll get back to you.

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